Looking After Your Customers As You Grow: Amazon v Santander

  I use to be a customer of these two companies, but now only one features in my regular bookmarks. For those of you from outside of Europe, Santander is a Spanish bank who in recent years has acquired and grown by purchasing Abbey National, Alliance and Leicester and more recently branches of the Royal Bank of Scotland. As a …

Nics Fight Celebration

  Some of you will know the fight that we had with Friends Life Insurance Company when they wouldn’t pay out an insurance claim to the family of Nic who tragically died from Cancer. I never knew him, but along with thousands of others, felt the sniff of injustice and wanted to lend my energies to see transformation of the …

NicsFight ‘Friends Life Insurance’ Wont Pay

Nics Fight -Friends Life Insurance Refuse to Pay Cancer Claim. Take Action   I follow @Kesterbrewin, a great writer and thinker. I saw a tweet and wanted to find out more. He sent me to this link about Nicsfight. Before you go anywhere else- go to it: Nicsfight- sign the petition I went there and I was incredibly moved to …